When SunGard Energy Systems, a supplier of energy industry software, failed to deliver software that met our client's requirements, Gas Transmission Northwest Corporation hired us to take the case to arbitration.

Software cases represent some of the most challenging lawsuits because it’s nearly impossible to prove a software defect as a plaintiff, and contractual limitations on liability can present substantial obstacles to obtaining meaningful recovery.
 
SunGard Energy Systems refused to return the millions of dollars it was paid to develop the software, claiming that the software met the written requirements for the project even though it did not suit our client's crucial business needs.

At trial, we proved that the software developed by SunGard did not meet the project's requirements or our client's business needs to satisfy the stringent standards and deadlines imposed in the heavily regulated pipeline industry. Our client recovered more than $16 million on its claims, including not just the payments for the defective software, but also the additional cost of developing replacement software, attorneys' fees, pre-judgment interest, and additional interest on the judgment.